Call 1-800-331-0022
For cement customers, our Customer Value Center provides one-stop phone access to place and track orders or check account status. Currently, the CVC is accessible by calling 1-800-331-0022 or via email at cement-services@argos-us.com. Our account representatives are available from 7 a.m. to 6 p.m. Eastern Time, Monday through Friday. After-hours sales support is available 24/7.
Through the CVC, you can:
Manage Cement Orders
- Place orders, manage load deliveries
- Handle product inventory, transfers, and returns
- Liaison to sales, plant and terminal operations on regional supply, quality and customer issues
- Request samples, mill test reports, certifications, MSDS, BOLs
- Process diversions, credits and rebills, preloads
Manage Freight
- Update rates, routes, fuel surcharges and carrier setup
- Address carrier payment, billing issues
- Correct routing and billing errors
Manage Your Account
- Set up a new account, credit and address book
- Inquire about account resolution, IUIs, credits and cash applications
- Request for invoices and account statements
- Manage tax exemptions
